GDPR Compliance at NounceCRM

At NounceCRM, we are committed to protecting the privacy and personal data of our users. We comply with the General Data Protection Regulation (GDPR), which sets the standard for data protection and privacy across the European Union (EU) and beyond. This page outlines how we adhere to GDPR requirements and your rights under this regulation.

1. What is GDPR?

The General Data Protection Regulation (GDPR) is an EU regulation that aims to protect individuals' personal data and grant them control over how their data is collected, stored, and used. GDPR applies to all organizations processing the personal data of EU citizens, regardless of the company's location.

2. Your Rights Under GDPR

As a user of NounceCRM, if you are located in the EU or subject to GDPR, you have the following rights regarding your personal data:

Right to Access: You can request a copy of the personal data we hold about you and how we process it.
Right to Rectification: You can request the correction of any inaccuracies or incomplete data we hold about you.
Right to Erasure (Right to Be Forgotten): You can request the deletion of your personal data when it’s no longer necessary for us to retain it.
Right to Restriction: You can request that we limit the processing of your personal data in specific cases, such as if you contest the accuracy of the data.
Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format, and transfer it to another data controller.
Right to Object: You can object to the processing of your personal data in certain circumstances, including for marketing purposes.
Right to Withdraw Consent: If our processing is based on your consent, you have the right to withdraw your consent at any time.
Right to Lodge a Complaint: If you believe that your rights under GDPR have been violated, you have the right to lodge a complaint with a supervisory authority in your country.

3. How We Collect and Use Your Data

We collect personal data only for specific purposes, which include:

Account Creation and Management: When you sign up for NounceCRM, we collect your name, email, company name, and billing information.
Service Improvement: We use usage data, cookies, and other tracking technologies to analyze how you interact with our platform and improve our services.
Marketing: With your consent, we may use your email address to send you updates and promotional materials. You can opt out of marketing communications at any time.

We process your data only with a legal basis, including your consent, contract fulfillment, legitimate interests, or compliance with legal obligations.

4. Data Security

We take data security seriously and implement strong technical and organizational measures to protect your personal information. These include:

Encryption: All data transmitted to and from NounceCRM is encrypted using SSL/TLS.
Access Control: Only authorized personnel have access to your data, and they are bound by strict confidentiality agreements.
Data Minimization: We only collect and retain the personal data necessary to fulfill the purposes outlined in this policy.

5. Data Transfers

NounceCRM may transfer your personal data to third-party service providers, such as cloud hosting and payment processors, who assist in operating our platform. If any of these providers are located outside the EU, we ensure that appropriate safeguards are in place, such as EU-approved standard contractual clauses or verification that the service provider complies with the EU-U.S. Privacy Shield.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. This includes keeping your data for as long as your account is active or as needed to comply with legal obligations, resolve disputes, and enforce agreements.

7. Exercising Your Rights

If you would like to exercise any of your rights under GDPR, please contact us at:

Email: privacy@nouncecrm.com
Address: NounceCrm Inc. 4510 Oleander, Suite 25 Wilmington, NC 28403

We will respond to your request within 30 days, and we may ask for additional information to verify your identity before processing your request.

8. Updates to This GDPR Policy

We may update this GDPR compliance page to reflect changes in our data practices or legal obligations. Any significant changes will be communicated via email or through a notice on our platform. By continuing to use NounceCRM, you agree to the updated terms.

For more information about your data protection rights or if you have any concerns, feel free to contact us at privacy@nouncecrm.com.

We are committed to ensuring that your data is protected and that your rights under GDPR are respected.